Privacy Policy

1. About this policy

This Privacy Policy explains how Sivora Paige Advisory Pte. Ltd. (“Sivora Paige”, “we”, “us” or “our”) collects, uses and handles personal data through this website and our business communications.

2. Information we may collect

When you contact us, we may collect information you provide such as your name, email address, telephone number, company details and the contents of your enquiry. If you use the Finance Health Self-Assessment, the assessment can be completed and viewed on-screen without providing personal contact details. If you request an emailed copy or a Finance Clarity Conversation, we may receive the business context, assessment responses and contact details you choose to submit. Our website may also collect technical information such as browser, device, pages viewed and general usage data through analytics tools.

3. How we use information

• to respond to enquiries and communicate with prospective or existing clients;
• to generate, deliver and respond to Finance Health Self-Assessment results and Finance Clarity Conversation requests;
• to analyse assessment information in aggregated or anonymised form to improve our services, content and understanding of finance-management needs;
• to provide and administer our services;
• to improve our website, content and user experience;
• to maintain appropriate business, security and legal records; and
• to comply with applicable laws and regulatory requirements.

4. Analytics and cookies

We use Google Analytics to understand how visitors use the website. Google Analytics may use cookies or similar technologies to collect usage information. You can manage cookies through your browser settings.

5. Disclosure and service providers

We do not sell personal data. Information may be shared with service providers that support our website, communications or professional operations, or where disclosure is required by law. Where relevant, service providers may process data outside Singapore subject to appropriate safeguards.

6. Retention and security

We retain personal data only for as long as reasonably necessary for the purposes for which it was collected, business and legal requirements, and legitimate record-keeping. Assessment information that is not submitted for email delivery or a conversation remains in the visitor’s browser and is not sent to Sivora Paige by the assessment tool. We take reasonable administrative and technical measures to protect personal data, but no internet transmission or storage system can be guaranteed to be completely secure.

7. Access, correction and enquiries

For privacy or data-protection enquiries, or to request access to or correction of personal data we hold about you, please contact [email protected].

8. Updates

We may update this policy from time to time. The current version will be published on this page with its effective date.